Download Breakout Presentations here! Each year, NPC field leaders get together for a few action-packed days of learning and celebrating, recognizing and networking. This year, the Speed of the Leader, Speed of the Team AGM Conference was held at the Sawgrass Marriott Resort in Ponte Vedra, Florida. The Starting Line and the beginning of our […]
On a rainy Tuesday afternoon in Blue Springs, Missouri, more than 30 people packed into the small front-of-house area of Store 4701. The weather outside was dreary, but the atmosphere inside was anything but. Leaders from PHI and NPC were there to surprise RGM Sandy Frick with one of the most prestigious awards in the […]
During the recent Wendy’s business conference, Jim and the NPC team were recognized with a Monument Award for Brand Transformation for our efforts against Image Activation. As you know, IA is an important strategic initiative for both the Wendy’s system and NPC. The recognition received for this award is a direct result of the effort and hard […]
The 2016 AGM Conference featured a new award, which gave AGMs, RMs and HRLs the opportunity to recognize someone in a field-support role for their excellent service and dedication to NPC. We asked these members of our team to nominate a Field Service Champion, and in just a few short days, we received more than […]
Earlier this year I told my team I wanted to begin recognizing team members on the spot who demonstrate exceptional service and truly deliver fun in the lives of our customers. Because such service is uncommon, I thought the recognition needed to be uncommon as well. As such, I decided we would award $2 bills […]