Kim Hughes, Field Service Champion!
AGMs, RMs and HRLs had the opportunity to recognize someone in a field-support role for their excellent service and dedication to NPC at the 2017 AGM Conference. We asked these members of our team to nominate a Field Service Champion, and in just a few short days, we received more than 100 votes! Many deserving employees were nominated, but with more than 38% of the vote, Kim Hughes was named the Field Service Champion!
Kim’s peers had the following things to say about her:
“”Kim is the epitome of what our company stands for by going above and beyond with a great attitude at all times. She is always willing to help our team in the field even if it does not directly fall under her job requirements. I can always count on Kim for her wit and ability to make a difficult situation seem better with her great attitude.
Once recently, I needed to get an employee paid for something that was the fault of us in the field. I called Kim at 5 minutes before five o’clock and after I explained the entire situation and Kim patiently listened, she immediately said she would take care of it today and ensure this employee was not without a paycheck. This required Kim to stay at work much later than she was scheduled and could have easily been pushed to the next day, as this was not Kim’s fault but something missed on our end. She didn’t take that route though and saw it through for our TEAM.
We truly love Kim and greatly appreciate what she does for our company!!”
“Kim is awesome!! She is always going the extra mile to help out when ever needed. Anytime you email or call her she gets the info over to us ASAP and if she does not have the answer, she gets it for us.”
“Kim is a SUPER asset to NPC. Kim is always available to assist us when we have a payroll issues. Kim is easily reachable and if you do have to leave Kim a voice message, she returns calls promptly. I feel very comfortable knowing if I have any type of payroll issues, it will be taken care of in a timely matter.”
“”She provides amazing support to our store and above-store teams, ensuring one of the most important processes in our system gets completed quickly and accurately – getting paid!”
“Kim is always available and never hesitates to go the extra mile when it comes to our people.”
“Kim is a amazing support for the day to day operations of the Region. Anything we need, she is quick to help and goes above and beyond what her position requires. Amazing personality and always makes us feel that our issues are her issues and she is great at getting things done. She delivers FUN to the field.”
“She is an invaluable asset to NPC and clearly deserves this award. I can think of no better support person in the company! Go Kim!”
Thank you, Kim, for your excellent work and for doing so much to deliver FUN in the lives of our teams!
Congratulations Kim
Congratulations
You have always been there when I needed your assistance.
Thanks Again
Your Friend Jimmy in Florida #4628
WOW well deserved.. also great spending time with you at the conference..
I too agree Kim is awesome! She has helped me a few times & took care of any issue I had promptly & with a smile over the phone that put me at ease knowing things would be taken care of right away. Sincerely, Dan RGM 2016 🙂
Congratulations Kim from store #2249